SailPoint IIQ Developer Instance
Summary Many Platform as a service products offer free developer instances like ServiceNow and Salesforce, however Sailpoint IIQ is not there today. So if yo...
Recent posts
SharePoint API and Postman
I had a need to post data from a ServiceNow Request Item to a SharePoint List. To accomplish this I needed to understand the REST API options for SharePoint....
Restricting Access to ServiceNow Incidents based on data
The Challenge I was trying to understand options for segmenting access in Servicenow. For example: Department B should not see Department A’s Incidents ...
ServiceNow UI Macro to Agent Workspace
In a previous post I suggested adding a UI action on the incident form to make it easy for ITIL folks to switch over to the Agent Workspace from Platform UI....
Creating an “ITIL LITE” role in ServiceNow
This seems to be overlooked in ServiceNow’s out of the box role design. Problem OOB, users with the ITIL role can do almost everything including write to the...