ServiceNow Client Scripts, GlideAjax and Record creation
Summary One of the most common mistakes ServiceNow developers make is using gliderecord in client scripts. Per ServiceNow, this is neither supported nor reco...
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SailPoint IIQ Developer Instance
Summary Many Platform as a service products offer free developer instances like ServiceNow and Salesforce, however Sailpoint IIQ is not there today. So if yo...
SharePoint API and Postman
I had a need to post data from a ServiceNow Request Item to a SharePoint List. To accomplish this I needed to understand the REST API options for SharePoint....
Restricting Access to ServiceNow Incidents based on data
The Challenge I was trying to understand options for segmenting access in Servicenow. For example: Department B should not see Department A’s Incidents ...
ServiceNow UI Macro to Agent Workspace
In a previous post I suggested adding a UI action on the incident form to make it easy for ITIL folks to switch over to the Agent Workspace from Platform UI....