Restricting Access to ServiceNow Incidents based on data
The Challenge I was trying to understand options for segmenting access in Servicenow. For example: Department B should not see Department A’s Incidents ...
The Challenge I was trying to understand options for segmenting access in Servicenow. For example: Department B should not see Department A’s Incidents ...
In a previous post I suggested adding a UI action on the incident form to make it easy for ITIL folks to switch over to the Agent Workspace from Platform UI....
This seems to be overlooked in ServiceNow’s out of the box role design. Problem OOB, users with the ITIL role can do almost everything including write to the...
Summary A quick example of using the Flow Designer action REST step to POST a message. This is great for sending information to remote systems, for example a...
If you’ve ever looked at ServiceNow Security Incident Response, you’ll see this very cool feature in related links titled “Run Orchestration”. It contains a ...