We have a Knowledge Portal in ServiceNow?
This is one that comes up for me regulary. The Problem Often we overlook that ITIL users get busy with their own jobs and struggle to find time to learn all ...
Recent posts
ServiceNow Flow Designer for Catalog Items
ServiceNow has been pushing everyone to make the move from the classic Workflow Editor to Flow Designer. Flow Designer is a modern low code solution (similar...
ServiceNow Agent Workspace or Standard Platform? Why not both?
The ServiceNow Agent Workspace offers a few advantages for ITSM fulfillers, such as rich text journal entries and an interface for multi-tasking. That said, ...
Retrieving and Displaying data on UI pages in Servicenow
Previously I posted how to display data from an external source as a portal widget. But what if you want to do this as a UI page?
Presentable ServiceNow Notifications
Out of the box, the ServiceNow notifications are not the most attractive. ServiceNow’s own notifications do not use anything that resembles the default layou...