ServiceNow Agent Workspace or Standard Platform? Why not both?
The ServiceNow Agent Workspace offers a few advantages for ITSM fulfillers, such as rich text journal entries and an interface for multi-tasking. That said, ...
Recent posts
Retrieving and Displaying data on UI pages in Servicenow
Previously I posted how to display data from an external source as a portal widget. But what if you want to do this as a UI page?
Presentable ServiceNow Notifications
Out of the box, the ServiceNow notifications are not the most attractive. ServiceNow’s own notifications do not use anything that resembles the default layou...
ServiceNow News Widget
I came across the KB News widget feature and found that even though its shown, its actually deprecated. The concept is simple, it’s a UI page, that displays...
ServiceNow and updating records with the Python API
The Challenge Sometimes its nice to update or close records in large sets. For example, in testing I like to be able to cleanup and start fresh by closing al...