Set Name and Clone Date in ServiceNow Banner
Challenge A while ago I shared a script for setting the instancename and clone details in the header string. This still works but doesn’t present as clearly ...
Recent posts
Environment Marker
Today I learned about a handy chrome plugin for helping track which ServiceNow (or any other product) environment you are in. This is particularly useful if ...
Get better descriptions on your ServiceNow records
Summary Sometimes the description field on an Incident or CSM Case can have less than ideal information supplied by the agent. To address this we can supply ...
GlideDate and GlideDateTime Reference
Just a GlideDate and GlideDateTime reference
ServiceNow Service Catalog Platform Page “Redirect”
Summary A ServiceNow Service Catalog can be accessed from both the Platform UI Page and the Service Portal. This can be problematic if the catalog items have...